Electronic Health Records - Information and Access
AtETSU Health, one of our goals is to equip our clinics with the tools they need to deliver excellent patient care. As our group continues to utilize the Allscripts Touchworks EHR system, this website will provide useful information for our end users - clinicians, residents, nurses, medical students, and office staff.
Contact Us Our Help Desk number is (423) 282-6122. We are available from 7:30 am to 5:00 pm Monday through Friday. Option 1 - Allscripts EHR, Allscripts Live Scan, FollowMyHealth, Citrix password, Windows/email password Option 2 - Allscripts PM, PayerPath, Appointment issues Option 3 - Hardware ( printers, computer issues, network) email issues, Kronos,
Email: meachelp@etsu.edu
To speak with a specific individual on the EHR Team, please enter his or her extension number: Monaco Briggs, Sr. Director of Information Systems & Quality Tony Houston, EHR Sr. Analyst, Ext. 108 Rod Fisher, EHR Analyst, Ext. 114 Tracy "Masey" Julian, EHR Analyst, Ext. 518 Dalton Kinkead, EHR Analyst, Ext. 519 Amanda Livingston, EHR Analyst, Ext. 204 To speak with the Population Health Team, call (423) 433-6133.