QI Weekly
Population Health Team
, Why?
How to request a report or data?
We have implemented a new workflow for requesting data from our Population Health Data Team. For future data requests, please email meacdatateam@etsu.edu for assistance. Once your email has been received, a member of the team will then reply with a data request application to collect additional information regarding the details of the request.
- As more of our payer contracts move toward value-based programs, the Population Health team has merged and expanded in order to meet the growing needs. In August 2019, the Family Medicine and MEAC teams were merged to provide a single focus for our value-based programs.
- In addition to the centralized team at the Med Tech Parkway Administrative Building, we also have nurses embedded in the primary care clinics who provide face-to-face care. Some of these case managers are members of the Pop Health team, while others are clinic employees, but all work together on the various programs to improve patient care.
- Manage 20+ value-based programs, including the UPL, ACO, MIPS, TennCare, PCMH, and all of the payer-specific programs. Meet monthly with payers.
- Obtain and maintain PCMH certification for our primary care clinics.
- Work with clinics, staff, residents and faculty to implement new workflows and track progress throughout the year.
- Utilize case managers to assist clinics with patient outreach, post-discharge calls, and chronic care management.
- Use robust data reporting to guide change management projects throughout the ETSU Health enterprise, and support clinical research requests for residents, physicians, and other researchers.
- Monaco Briggs, MBA — Director of Quality Improvement and Operational Optimization
- Jennifer Logan, BS, MA — Director of Population Health
- Carolyn Bailey, BS —Population Health Coordinator
- Morgan Barker, BS — Population Health Program Analyst
- April Jones, Med Asst — TennCare Data Analyst
- Tracy Jones, AAS — Lead Data Analyst
- Yan Yi Lai, BS — Application Analyst
- Laurel McCarthy, LPN — Health Data Analyst
- Hannah Vitt, RN, MSN— Data Analyst
- Betty Dellinger, RN — Case Manager, Centralized
- Rebecca Duncan, RN — Case Manager, Johnson City Internal Medicine
- Debra Hollified, LPN — Case Manager, Pediatrics
- Karen Myers, LPN — Case Manager, Centralized
- Azlee Sells, RN — Case Manager, Kingsport Internal Medicine
- Morgan Tipton, BSW, MS-HS — Care Coordinator, OB-GYN and Pediatrics
- Maggie Holifield, RN — Patient Health Manager, Kingsport Family Medicine
- Lucinda Treadway, RN — Patient Health Manager, Bristol Family Medicine
- Millie Wykoff, RN — Patient Health Manager, Johnson City Family Medicine
How to request a report or data?
We have implemented a new workflow for requesting data from our Population Health Data Team. For future data requests, please email meacdatateam@etsu.edu for assistance. Once your email has been received, a member of the team will then reply with a data request application to collect additional information regarding the details of the request.